Wellnee.com Trustpilot Review (Saturday June 21st 2025)
Last Sunday, 15th June 2025, I ordered a knee-brace for £23.94 from this company (for Clare). The website provided no opportunity to see and authorise the final order. I then discovered the website had changed my order to include six additional knee-braces at a further £58.99 for a total of £82.93.
I immediately emailed them to correct this error but was told (by a bot) the order was correct and I would have to wait until the complete order arrived when I could go through their refund procedure. Which on their website is completely opaque.
This is the worst kind of hard-sell hustle. I will never go near them again and nor should you.
I know, it's another web company skirting the edges of fraud and illegality, with a website which acts like a trap. Naturally you feel powerless and exasperated, particularly when the company only interacts with you via stupid bots with names like 'Victoria' and 'Jenica' and 'Matthew' - and ignores your complaints.
It's like they don't even care how stupid they are being.
And people wonder why Amazon - an oasis of customer service - is so popular ...
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